Insurance Frustrations

Writing tonight I am very exhausted and worn out from fighting with the insurance company about everything.

1.Insurance didn't want to pay for Abel's liver transplant. (2 month struggle)
2. The insurance didn't want to pay for the ambulance to transport Abel from Amarillo hospital to the Dallas hospital. (1 day struggle with insurance then another 4 day struggle with weather)
3. Today insurance does not want to pay for us to continue staying in the hospital for the Liver Evaluation that Abel needs to get put on the transplant list.

Seriously, does everything have to be a fight??? They are now wanting to kick us out of the hospital after they brought us all the way here. Shouldn't they have thought of that before now?? It is very frustrating and exhausting. Can they not do the right thing?

Talking with mom tonight she had a good point. It seems that the doctors office should word everything correctly so that insurance would be willing to pay. Maybe that is the issue and not problems with the insurance. Obviously the doctor's office knows what the insurance company wants to hear, couldn't they use the right vocabulary to get the point across to make it at least "sound" medically necessary??

Time is running out and I am growing increasingly frustrated daily. It's hard because I don't know where to vent all my frustrations the insurance company or the doctor's office. Someone made the comment today that I really have to be careful with the insurance company because we NEED them to pay so we don't want to make them too mad or they could deny payment or something. Really have to be careful.

Anyway on a good note, Abel's 2 brothers came today. It was great to see them and Abel was excited too.

Abel has been placed on a 2 gram sodium diet to protect his liver. This has actually been going on for the past
week while he has been in the hospital. They have him on all kinds of medicine but the biggest change I have seen in him is the lack of nausea. This has been a wonderful change.

I am very thankful for the doctors and the nurses doing all they can for my husband. I have absolutely no complaints about any of them at all. We have met some incredible people on this journey and for that I am very thankful!! At both, BSA in Amarillo and Baylor in Dallas, we have received superb care and those that we have come in contact with have done a fabulous job of taking care of both of us. We truly are blessed!!!